Carer Support website

Visit site

Client: Care Support and Respite Centre
Website design and development including events calendar

 
   

Good Connecting website

Visit site

Client: Relationships Australia
Interactive educational website design and development. This site provides relationship help for users through a series of topics each with an interactive quiz.

 
   

Online Kids Organiser

Client: Child Support Agency
Concept development, design and development of a web-based interactive calendar and parenting plan for separated parents.

 
   

Interactive web tool

Visit blog site

Client: Relationships Australia
We conceived and developed this facility for online community development. It provides an extensible platform for both practitioners and clients to interact through forums, blogs and other resources.

 
   

A Fair Share booklet

View PDF (272K)

Client: Relationships Australia
A guide for separated couples to assist them to resolve their disputes and finalise their property settlement.

 
   

Renovate your relationship booklet

View PDF (190K)

Client: Relationships Australia
Research, writing, book design and production of a simple and practical manual to help men improve their most important relationship.

 
   

Safe from violence booklet

Client: Relationships Australia
Writing, design and print management of a 36 page booklet on domestic violence.
 
   

Corporate data model

Client: City of Salisbury
Based on interviews with all senior managers, a logical model was prepared of information requirements of the entire Council. Information management issues were identified and recommendations prepared.
 
    Web portal development and on-line parenting plan

Client: Relationships Australia
Large web project involving development of range of on-line resources to assist families. Includes parenting plan allowing separated parents to agree remotely on practical arrangements for children.

 
     

Information architecture and wireframes

Client: Department of Transport, Energy & Infrastructure
Using information modelling techniques, we prepared an information architecture and associated wireframes for a redesign of the Transport website
 
   

Website development

Client: Australasian Lean Healthcare Network
Development of concept, design, content and information architecture for innovative healthcare methodology. Includes user registration, forums and content management system.
 
   

Health Promotion in Schools and Preschools
View website
View guidelines on website

Client: Women's & Children's Hospital South Australia
Based on extensive background material provided to us, we conceived, wrote and built practical, user-friendly web-based and print guides for health workers.
 
   

Crime Stoppers
South Australia

View website

Client: Crime Stoppers South Australia
Website architecture and content development.
 
   

Food safety poster

Client: Meals on Wheels
Researched, designed and produced posters to highlight food safety practices in Meals on Wheels kitchens.
 
   

Guardianship Standards

Client: Department for Families and Communities
Editing, design and print management of a framework for whole of government services for children under the guardianship of the Minister.
 
      Elder Abuse Plan
Client: Office for the Ageing
Editing of government actions planned to prevent the abuse of older people in South Australia.
 
      Making a difference
Client: Office for the Ageing
Restructuring and editing of over 20 short articles celebrating the achievements of South Australia's Ageing Plan.
 
   

Meals on Wheels handbooks
View handbook extracts:
Volunteer PDF(57K)
Committee PDF (81.8K)
Food Safety PDF (190K)

Client: Meals on Wheels South Australia
Writing and design of three handbooks for volunteers, committee members and food safety officers.

 
      Safe Infants, Healthy Future: Vulnerable Infants Service Plan 2005 - 2010

Client: Department for Families and Communities and Department of Health
Review and substantive edit of cross-government policy plan for SA vulnerable infants aged 0 to 3.
 
   

Virtually Healthy

Client: Children's, Youth and Women's Health Service (Centre for Health Promotion)
Editing of regular newsletter supporting learning, health and wellbeing in schools communities.
 
   

Environmental Assessment Guidelines

Client: Environment Protection Authority (SA)
Editing of 10 guides to assist Local Government planners assess development applications from an environmental viewpoint.
 
   

Tenants Handbook

PDF (241K)

Client: South Australian Housing Trust
Writing, design and print management of plain English guide for new tenants.
 
    Web content writing and editing

View Flinders
University website

Client: Flinders University
of South Australia

Extensive rewrite of web content including development of web style guide.

 
    Gambling Prevalence
in SA

A Service Framework in South Australia


Client: Department of Families and Communities
Editing of strategic government documents on gambling in South Australia
 
    Men and Separation

PDF (380K)
Clients: Relationships Australia and Mensline Australia
Men and Separation is a 40 page booklet. We wrote the text from counselling notes and were responsible for the format, structure, photography, design and print management.
Over 350 000 copies have been printed.
 
   

Redesigning Care
1 day workshop

View Redesigning
Care website

Client: Flinders Medical Centre
Comprehensive review. Presentation of slides and tutor's notes on the application of Lean Thinking to healthcare.
 
    Parenting booklet

View PDF (285K)
on CSA website
Clients: Child Support Agency, Family Court, Department of Family and Community Services
Concept development, research and writing of Me and my Kids: Parenting from a Distance, a guide for non-resident parents to retain meaningful contact with their children following separation or divorce.
 
    Website information architecture

Client: State Library of SA
Analysis of current website information content, and definition of a comprehensive new site structure with wireframe templates for home and subordinate pages.
 
      Technical Guides

Client: Australian Taxation Office
Development of two easy to use graphical reference guides for audit and investigations staff. Specifies business rules and practices for operation of the case management computer system.
 
    Guide to Luxury Car Tax
View on ATO website
Client: Australian Taxation Office
Comprehensive rewrite of publication explaining how luxury car tax applies to businesses and individuals.
 
   

Bankruptcy booklet

PDF (541K)

Client: The Insolvency and Trustee Service of Australia (ITSA)
Bankruptcy: considering your options, understanding the process is distributed to all Australians considering bankruptcy or its alternatives.
Also included 14 pamphlets (see other print projects).

 
   

Fact Sheets on Bankruptcy

View PDF of Fees Fact Sheet (137K)

Client: The Insolvency and Trustee Service of Australia (ITSA)
Writing and design of a series of fact sheets for those considering bankruptcy.

 
    TV Food Ads: Educate and Advocate

Client: Childrens, Youth and Women's Health Service
Substantive edit of educational resource material for primary school communities.
 
    Educational webtool on the Patawalonga Lake and environment

View website

Client: Department for Water, Land and Biodiversity Conservation
Research and website development for real time display of current sea and lake levels and multiple webcam images. Concise explanation of operations integrated with artistic aerial view.

 
     

Information architecture for public health website

Client: Department of Health Creative application of information modelling principles to develop an information architecture and navigation structure for public health website.

 
    Interactive maps on history and environment

View maps on
City of Onkaparinga website

Client: City of Onkaparinga
This unique multi-disciplinary project involved the design and web enabling of ten cartographically simple and appealing maps. Internet users can click on features to read and print any one of over 200 different pages showing various aspects of the history and environment of the city and suburbs in text and photographs.

 
    International website content editing

View Expedia
website

Client: Expedia, Inc
Ongoing editing of content for international travel website.

 
   

Parenting Plan

PDF (229K)

PDF (167K) Reprint August 2007

 

Client: Relationships Australia
Writing, design and print management of a write-in guide to assist parents to agree and record how they will care for their children after separation or divorce.
 
   

Interactive web tool on policies, procedures and standards

Client: Department of Environment and Heritage
An innovative intranet tool allowing users to obtain guidance on how to write policies, procedures and standards.

 
 
  Mental Health Action Plan 2004-2007

Client: Department of Human Services
Substantive edit of key directions and objectives of the South Australian mental health reform process.
 
    Annual Report
2004-05


Client: Primary Health Care Research and Information Service
Compilation, editing and design of annual report.
 
    Rapid Response

PDF (99K)
Client: Department of Health Substantive edit, design and print management of report and pamphlet on whole-of-government services for children and young people under the Guardianship of the Minister.
 
 
  Count me in!

Client: Department of Education and Children's Services
Editing of resource to support ESL students with refugee experience moving into mainstream schools.
 
   

Access to Le@rn

Client: Department of Education and Children's Services
Editing of learning objects and digital resources.
 
    Workshop manuals for organisations Client: Office for Youth
Editing, design and print management of folders and training resources for youth participation workshops.
 
 
  Homelessness statistics

Client: Service to Youth Council Inc.
Analysis of data collection and recommendations for system enhancements.
 
 
  Review of Alcohol and other Drug Services

Client: Department of Health
Substantive edit of the Review of Department of Health funded Alcohol and other Drug Services.
 
      Strategic development

Client: Inner Southern Community Health Centre
Facilitated three staff and management workshops clarifying and outlining new strategic directions.
 
   

South Australian Carers Charter

PDF (12K)

Client: Department for Families and Communities
Rewrite of ministerial statement on Carers Charter and design of display card.
 
   

Supporting Carers

PDF (545K)

Client: Department for Families and Communities
Edit, design and print management of Carers Policy, Carers Charter and Carers Recognition Act for South Australia into an attractive folder.
 
 
  Information Management Review

Client: Zero Waste SA
Research, analysis and development of information standards, classifications and structure for waste management data using information management principles.
 
    Family Relationships Online Client: Attorney General's Department
Consultation and web content development for Australian Government initiative related to launch of Family Relationship Centres.
 
      'Hypothetical' Client: Primary Health Care Research and Information Service (PHCRIS)
Script development of 'Matters of substance', a thought-provoking hypothetical for the General Practice and Primary Health Care research conference, 2004.
 
      Development of web strategy

Client: Department of Human Services, Community Engagement
Facilitated stakeholder workshop and prepared report on web options to enable real interactions with health consumers.
 
   

Resource Kit for
GP trainers

PDF (310K)

Client: NCETA National Centre for Education and Training on Addiction
Production and project management of resource kit for GP trainers on alcohol and illicit drugs.

 
    Focus group stimulus images

Client: Northern Adelaide and Barossa, Torrens and Patawalonga Catchment Water Management Boards
Colourful cartoons on water related issues. The material was presented to focus groups to determine public attitudes to water management.

 
    Singing Laboratory CD and worksheets

more

Self-published product for sale
Songs about 15 contemporary Australian science topics researched, written, composed and recorded by us. Distributed to approximately 400 primary schools.

 
   

Best For Me
and My Baby


PDF (52K)

Client: Children of Parents with a Mental Illness (COPMI Initiative).
The Best for My Baby is a resource for women with a mental illness and their partners. Content was distilled from a range of academic articles and publications for new parents or those thinking about having a baby.
Project funded by the Australian Infant, Child, Adolescent and Family Mental Health Association (AICAFMHA).

 
   

Waste minimisation guidelines for events organisers

View web pages
on ZWSA site

Client: Zero Waste SA
Writing, design and presentation in user friendly booklet and web pages of guidelines for event managers to minimise waste at public events.

 
   

Your local creeks and rivers

PDF Smith Creek (1789K)

PDF Little Para River (2166K))

Client: Northern Adelaide and Barossa Catchment Water Management Board
These 5 booklets raise the community's awareness of local creeks and rivers. We sourced archival and contemporary material and managed the graphic design. Each booklet contains numerous photographs and a simple subcatchment map derived from complex GIS information.

 
    'Hypothetical' Client: SA Divisions of General Practice
Creative support for the writing of entertaining hypothetical on GPs delivered at the SADI conference.
 
   

Women and Separation

View on-line version on Helpful Partners website

View PDF (1355K)
Client: Relationships Australia
We wrote and designed this booklet in partnership with the client as a hands-on practical resource for women.
 
   

Financial Security: the Guide to Managing your Money

View CSA version PDF (308K)

Self-published product for sale
32 page write-in booklet for individuals and households using a step-by-step budgeting process. In 2004 the Child Support Agency purchased the copyright and republished it as 'Me and My Money'.

 
   

Interactive intranet tool for FAYS Framework

Client: Department of Family and Youth Services
Intranet system giving social workers and administrators one click access to complex policy and procedural material including information on case management and service delivery in child protection, adoption, anti-poverty and juvenile justice.
 
    Interactive on-line forms

View forms on Zero Waste site

Client: Zero Waste SA
Interactive forms allowing users to complete statistical information on recycling and biodegradable waste.

 
    Managing Your Money - on-line budgeting tool

View budget tool
on CSA website

Client: Child Support Agency
Based on our popular budgeting booklet Financial Security: the Guide to Managing your Money users can input their income and expenses under appropriate categories. Figures are securely stored on the user's computer and can be updated using a user name and password.

 
      Website review

Client: Northern Adelaide and Barossa Catchment Water Management Board
Detailed website review and design of new information architecture. Our user-centred approach assisted users to find, engage with and understand information.

 
    Patient Safety Report Client: Department of Health
Substantive edit of patient safety report for South Australia.
 
 
  Our Culture,
Our Babies,
Our Future
Client: Department of Health
Substantive edit of Framework for Action for improving Aboriginal and Torres Strait Islander Birthing Outcomes.
 
 
  Strategic and Annual Plans


Client: Department of Further Education, Employment, Science and Technology
Edited and simplified strategic and annual information in plain English.
 
      Guidelines for Compliance and Enforcement

Client: Environmental Protection Agency
Substantive edit of booklet describing the environmental compliance and enforcement requirements of the Environment Protection Act.

 
    Strategic Plan Client: Department of Health
Edit of Children, Youth and Women's Health Service strategic plan and preparation of abbreviated version.
 
      Youth Framework

Client: Department of Family and Youth Services
Complex policy information and youth opinion distilled into plain language.

 
    activ8 Premier's Youth Challenge

Client: Office for Youth
Structural edit of manual and handbook for youth programs.

 
    Chronic Disease Strategy

PDF (1063K)

Client: Department of Human Services
Substantive edit, design and print management of complex 80 page booklet for health policy makers on chronic disease strategy.

 
    ME/CFS Guidelines

PDF (457K)

Client: Department of Human Services
Substantive edit, design and print management of booklet for general practitioners on chronic fatigue syndrome.

 
    New Directions
- Repositioning
the Future

PDF (299K)

Client: NCETA National Centre for Education and Training on Addiction
Distilled and clarified strategic directions and presented them in an attractive booklet.

 
    Promotional folder and inserts

PDF (2.64Mb)

Client: AUSEINET Australian Network for Early Intervention in Mental Health
Prepared folder and inserts summarising medical organisation's overall role, functions and directions for promotion to partners, clients and other stakeholders.

 
     

Eligibility guidelines for community housing

Client: South Australian Community Housing Association
Analysed and rewrote complex policy information on community housing for community housing organisations.

 
    Communications material

PDF Catchment News (496K)

Client: Northern Adelaide and Barossa Catchment Water Management Board
Print communications material on water management issues to specialist and public audiences. Includes regular Catchment News.
 
   

Pamphlets on bankruptcy and personal insolvency

PDF (184K)

 

Client: The Insolvency and Trustee Service of Australia (ITSA)
Writing and design of 14 high quality pamphlets on complex financial topics for those considering bankruptcy and their creditors.
We also wrote Bankruptcy: considering your options, understanding the process (see booklets).
 
    Fact sheets on
baby health


View example
(154K)
Client: Women's and Children's Hospital
Structural edit of fact sheets for young mothers on issues such as feeding, sleeping and baby safety.
 
   

Fact Sheets

PDF (201K)

Client: Zero Waste
Researching and writing 18 facts sheets on recycling and associated matters.


 
   

Eat Well Outback SA

JPG (53K)

Client: Women's and Children's Hospital
Writing and design of appealing colour pamphlet on improving food supply and access in rural South Australia.

 
   

Catchment Levy brochure

PDF (184K)

Client: Lower Murray Catchment Water Management Board
Development of text and cartographic information displayed in an attractive colour pamphlet.
 
    Water Efficient Gardens pamphlet

PDF (908K)
Client: Onkaparinga Catchment Water Management Board
Research, writing and design of attractive pamphlet.
 
   

Women's Safety in South Australia
(Folder, inserts and poster)

PDF (345K)

Client: Office for Women
Rewrote and edited key policy statements on violence against women. Designed colourful folder (with inserts) and posters for wide national audience.
 
      Great Artesian Basin Bore Maintenance Field Guide

Client: Arid Areas Catchment Water Management Board
Collation and editing of hydrogeological and engineering specifications.

 
      Web content edit

View TSA website
Client: Transport SA
Edit and rewrite of over 600 pages of Transport SA website in plain English.
 
    Strengthening our support for South Australian families and communities

Client: Children, Youth and Family Services (CYFS)
Attractive fold-out booklet and web pages synthesising complex strategic directions in a simple way.

 
      Website content edit

Client: SA Water
Editing and rewriting of over 60 pages of the Corporation's website including navigation and structural improvements.

 
    Eureka Prize submission Client: Department of Health
Writing of submission on OACIS Project.
 
      Web resource for rural women

Client: Women's and Children's Hospital
Resource for Rural and Remote Women. We edited and wrote print-friendly web pages and liaised with the hospital web team on navigation and design.
 
      Scoping Study for Corporate Procurement intranet site restructure

Client: Transport SA
Developed proposal for intranet redevelopment project containing procurement standards and guidelines.

 
 
  Forum proceedings
Client: Women's and Children's Hospital
Attendance at Food, Poverty and Health Forum, recording of proceedings and preparation of plain English booklet on forum outcomes.
 
      Staff Handbook

Client: Longford Cleaning Pty Ltd
Rewrite of handbook for staff.

 
      Review of Alcohol and other Drug Services

Client: Department of Health
Substantive edit of the Review of Department of Health funded Alcohol and other Drug Services.

 
      Editing Services

Client: Department of the Premier and Cabinet
Substantive editing of various key government documents.

 
      Facts and Stats Media Kit

Client: Zero Waste SA
Research and writing of media kit on waste issues.
 
      High school curriculum material

Client: Lower Murray Waterwatch
Copy editing of lower, middle and upper school educational material.
 
      Proposal forms

Client: Longford Cleaning Pty Ltd
Rewrite of cleaning service proposal and quotation documentation. Included professional design for sending to clients.
 
      Style Guide

Client: Insolvency and Trustee Service of Australia
Prepared internal style guide for to assist officers write public documentation.

 
      Style Guide

Client: Transport SA
Compiled a style guide to assist employees write content for their website.

 
      Information Sharing and Client Privacy

Client: Department of Health
Proofing, design and print management of report on information sharing and client privacy on whole of government services for children and young people under the Guardianship of the Minister.
 
      SA Ageing Strategy

Client: Office for the Ageing
Substantive edit and document development.

 
     

 

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